How do I know if my roof needs to be replaced instead of repaired?
Minor roof issues can often be repaired, but there are several signs that indicate a full replacement may be the better long-term solution. A repair could be an option if there are a few missing/damaged shingles in one area or you have a small leak isolated to a single area. A full replacement is typically needed if the roof is over 15 years old, there has been widespread hail or wind damage in your area, you notice major granule loss, curling or cracking shingles. If you have multiple leaks in your home or notice soft spots or decking deterioration, it's time for a new roof. It's best to have a professional inspect your roof, provide photo evidence of the assessment, and give you a plan for the best result.
How long does a typical asphalt shingle last in Texas?
A roof in North Texas typically lasts between 15-20 years. Texas weather often shortens the lifespan of roofs due to intense heat in the summer, storms in the spring, and large temperature swings. Regular inspections, proper attic ventilation, clean gutters, and repairing storm damage quickly can significantly extend the lifespan of an asphalt roof. Even a high-quality shingle can fail early if ventilation or installation issues are present.
What are the signs of hail or storm damage on a roof?
After a hailstorm or severe wind event, roof damage is not always obvious from the ground. Some signs are easy to spot, while others require a professional inspection. You can look for obvious missing or bruised shingles, but check collateral items from the ground, such as dents in your gutters and other soft metals, damaged window screens, cracked skylights, and hail splatter on your fence.
How much does a roof replacement cost in Texas?
The cost of a roof replacement in Texas can vary widely depending on the size of the roof, materials used, roof complexity, and whether insurance is involved. For most homeowners, asphalt shingle roof replacements on average start around $9000 for small roofs and up to $40,000 for large, complex roofs. Metal and tile roofs are more expensive than asphalt shingles. Other factors including a steep and high roof, chimneys, skylights, solar panels, and lightning rods also add to the cost.
What should I do after a hail storm?
The most important thing is to document damage early and protect the property from further issues. Even if your roof looks fine from the ground, hail can still shorten the life of shingles or create hidden damage. Check for visible damage, take photos, and schedule a professional roof inspection. However, in Texas, not every hail storm results in enough damage to justify filing a claim. It's important to know your wind/hail deductible, whether you have ACV or RCV coverage, if you have any cosmetic damage exclusions, and if there are roof age limitations in your policy.
Will insurance pay for hail damage roof replacement?
In many cases, homeowners insurance will pay for a roof replacement if the damage was caused by a covered hail or wind event. However, coverage depends heavily on your specific policy, the age and condition of the roof, and how the insurance company evaluates the damage. Many homeowners in Texas are dealing with stricter policy terms including Roof Surface Payment Schedules, Actual Cash Value Policies, Cosmetic Damage Exclusions, and High Wind/Hail Deductibles. All affect how much your insurance company will pay after a weather event. If a storm causes damage, documentation and timing are critical. Many policies have deadlines for reporting hail claims after the storm date.
What should I do if my insurance claim is denied?
If your roof insurance claim is denied, don’t assume the decision is final. Many denied claims are later approved after additional documentation, inspections, or policy review. First, request the denial explanation in writing to understand if it is due to a policy limitation, wear and tear, roof age, or no storm-related damage found. This will help you decide if escalating the claim is possible. Next, get a detailed roof inspection (including photos and estimate) from a reputable contractor. Finally, request a re-inspection if you believe your policy covers the damages. Strong documentation and legitimate storm evidence are what matter most.
What happens during a roof inspection?
Your assigned project manager will conduct a comprehensive inspection of your property, carefully evaluating all areas of potential storm damage. The roof will be thoroughly assessed, and any hail impacts will be identified and marked on the shingles to determine whether repair or full replacement is warranted. In addition to the roof, we will inspect collateral items such as gutters, windows, air conditioning units, fencing, garage doors, and siding for any signs of storm-related damage. Following the inspection, you will receive a detailed photo report along with an estimate for repairs, if needed.
How soon can the installation start after contract approval?
In most cases, we can schedule your roof installation within approximately two weeks of contract approval. However, there are a few factors that may affect the start date. If your mortgage company is listed on your insurance claim check, that endorsement process will need to be completed before we can schedule installation. Additionally, any required HOA approvals must be obtained prior to starting work, which can also impact timing. While most city permits for re-roofing are processed quickly, occasional delays may occur depending on local requirements. We also watch the weather closely and schedule accordingly.
How long does a roof replacement take?
Depending on the size and complexity of the roof, most replacements can be completed in as little as one day. However, weather conditions can play a major role in scheduling and progress. Extreme summer heat may slow down installation speeds, and unexpected rain can also cause delays. A professional contractor should be able to give you a realistic time estimate during your initial consultation so you know what to expect before the project begins.
Do you pull permits if required?
Yes. As a contractor, we are registered in the applicable jurisdictions and will obtain required re-roof permits prior to starting the project. In most cities and towns, a final inspection is required to close out the permit. This inspection is typically conducted in person and may require access to your attic to ensure proper installation and compliance with local building codes.
How do I prepare my home before installation day?
The day before your roof installation, please ensure all vehicles are moved out of the garage and driveway. A trailer and materials will be delivered early on the morning of installation and placed in the driveway, which may block access if vehicles are not moved in advance. We also recommend removing any fragile or valuable items from walls or areas that could be affected by vibrations during the project. Roof replacement is a loud and active process, which may be disruptive or stressful for some people and pets, so you may want to plan accordingly if you prefer to be away from the home during installation.
How are my landscaping and property protected during the roof installation?
We use protective decking to cover landscaping, windows, and air conditioning units to help safeguard your property during installation. Tarps are also used to protect pools, hot tubs, and any other outdoor items that could be impacted throughout the project.
What happens if damaged decking is found?
We will remove all existing layers of felt to fully inspect the roof decking beneath. If any damaged or rotted decking is found, we will document the condition and replace the affected areas as needed. The first sheet of decking replacement is included at no cost. However, if additional sections require replacement, this may result in a change order and additional charges based on the extent of the repairs.
Will there be nails and debris left behind after installation?
Once your roof installation is complete, our team performs a thorough cleanup of the entire work area. All construction debris is removed and properly disposed of, and a magnetic sweep is conducted across the yard and landscaping to collect any loose nails. That said, we recommend exercising caution when walking around your property after installation. Each square of shingles requires approximately 504 nails, not including those removed during the tear-off process. Because of the high volume of fasteners used, there is a small possibility that a few nails may remain despite a careful cleanup.
Do you inspect the attic during the roofing process?
Yes. After the roof installation is complete, we will perform an attic inspection to confirm that all furnace vents, hot water heater connections, and other exhaust components are properly reconnected and functioning as intended. We will also verify that there is at least a 1-inch clearance around all vents, in accordance with most local building code requirements.
What is a Class 4 impact-resistant roof?
A Class 4 impact-resistant roof is a roofing system designed to better withstand hail storm impacts than standard shingles. “Class 4” is the highest impact-resistance rating commonly given to asphalt shingles under the UL 2218 testing standard. These shingles are especially popular in hail-prone areas like Texas because they can help reduce storm damage and may qualify homeowners for insurance discounts. In laboratory testing, steel balls are dropped from different heights onto roofing materials to simulate hail impacts. Class 4 shingles must withstand repeated impacts without cracking or splitting.
Do you offer financing options?
Yes. We partner with Service Finance Comany, a subsidiary of Truist. The application is on our website or your project manager can help you with the application in person. You can finance the entire job, your insurance deductible, or an upgrade - whatever is best for your financial situation. There are no-interest options and low monthly payment options, depending on your credit score.
What warranties come with a new roof?
Once your project is completed and your account has been finalized, you will receive both the manufacturer’s warranty and our workmanship warranty documentation. We provide a 5-year transferable workmanship warranty from the date of installation, which may be transferred to a new homeowner if the property is sold. Manufacturer warranties vary by product and brand, and the specific terms and coverage details will be included in the documentation provided to you. We recommend reviewing the manufacturer’s warranty carefully for information regarding registration requirements, transferability, coverage limitations, and warranty terms.
What should I consider when choosing a roofing contractor?
Choosing a roofing contractor is less about selecting the lowest bid and more about ensuring you’re working with a qualified, accountable, and experienced company—especially in storm-prone areas like Texas.
Before hiring, consider asking the following:
- Is the company locally owned and established in the area?
- How long have they been in business?
- Do they carry proper insurance coverage?
- Can they provide references from past customers?
- What do their online reviews look like across multiple platforms?
- Are they members of or accredited by organizations such as RCAT or NTRCA?
- Are they properly registered to perform work in your city and pull permits when required?
Be cautious of out-of-town “storm chasers” with no local presence or track record. It’s also best to avoid contractors who request large upfront cash payments before any work begins.